We will honor our warranty should you experience any problem with this product. MCM Manufacturing and the Dirt King USA brand have earned the classification of, “Worlds Best Tricycle”; in over 20 years of high quality manufacturing craftsmanship the Dirt King Tricycle has survived the extraordinary use and abuse in day care and pre-school settings and passed the test of time.

The Dirt King Tricycle warranty is non- transferable.   There are no other express or implied warranties for the Dirt King USA brand tricycle manufactured by MCM Manufacturing, WaKeeney, Kansas.

This warranty is unconditional for the durability of the steel frame and welds under uses intended for this product. A conditional or limited warranty covers all other component parts of the tricycle.

The frame, fork and welds on the Dirt King USA brand tricycle manufactured by MCM Manufacturing are warranted for life;   all other component parts are warranted for twelve (12) months from the original date of purchase.

MCM Manufacturing will replace any frame, fork or component part found to be defective at no charge to owner under the conditions of this warranty. The original owner will be responsible for shipping and handling charges for warranty work after one year from original purchase date.

Your purchase of a Dirt King Tricycle gives you legal rights expressed herein. Your state laws may entitle you to additional rights.

You can initiate a return for unopened or unused items within 30 days of delivery for a full refund.* You must return items in unused condition with all original materials included with the shipment. We must receive your returned items at our shipping and delivery facility within 45 days of delivery. We inspect all returned items and award a partial refund for opened or used products. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.

If you initiate a return after 30 days, MCM Manufacturing, Inc. may issue a partial refund depending on elapsed time and condition of merchandise.

Please contact us or call us at 1-800-542-4081 on how best to return the product.

*You must initiate the return within 30 days of delivery. We must receive your returned items at our main shipping facility within 45 days of delivery. You can expect to receive your refund within four weeks of shipping your package back to us. In many cases you will receive a refund sooner, but we estimate four weeks because of the time required for return shipping (up to 14 days), product inspection at our returns facility (up to 5 business days), and processing from your bank or credit card company (up to 5 business days). We will notify you via email with the details of your refund, and issue your refund in the form of payment used to make your purchase.

MCM Product Warranty

Dirt King USA product orders placed from/on the http://dirtkingusa.com website get FREE UPS Delivery (UPS Ground only) for orders of $99.00 or more in value within the continuous (48) United States only.   All other websites and/or contracts MAY require payment of shipping at time of the order. 

For all other orders, standard UPS shipping rates will apply. Free shipping and standard rate shipping do not apply to 2-Day, Next Day or items shipped to Alaska, Hawaii, APO's or PO Boxes. 

Next Day delivery is available at an additional charge.  Please contact us by phone (on the "contact us" page) if you've got any questions or wish to have other arrangements made.

Our Guarantee To You – Single orders received by 4 pm CDT (M-Thur) will Ship Next Business Day*
As long as you place your order with us by 4 pm Central Daylight Time, Monday - Thursday, we will ship your order the next business day using UPS Ground.

*Some exceptions apply. Orders place before 4 pm CDT may not ship next business day for reasons including but not limited to: credit card processing errors, shipping and billing address verification, inventory availability, and drop ship orders placed somewhere else besides from the manufacturer.

Shipping to Alaska & Hawaii
Orders being shipped to Alaska or Hawaii must choose standard UPS shipping days, as all orders must be shipped via UPS. Even if you don't select standard UPS Shipping, you will automatically be charged the standard UPS rates when your order is processed. Note that UPS Delivery to certain areas of Alaska and Hawaii can take longer for delivery, depending on destination ZIP code. For additional details about Alaska and Hawaii shipments, please see UPS tracking services.

When Will My Dirt King Arrive?

Use the UPS Transit Day Map below to see when your order will arrive.

UPS  Claims:

MCM Manufacturing, Inc. promises to find solutions to any damage that arises as a result of shipping, including part replacement and any shipping charges resulting from returns and exchanges of damaged items.

MCM Manufacturing, Inc.  will assist customers with filing a UPS claim in the event of loss, theft, or denial signature. However, MCM Manufacturing, Inc.  is not responsible for any lost or stolen merchandise. It is the responsibility of the purchaser to contact UPS about any loss or delivery disputes as per our Risk of Loss statement. The purchaser is encouraged to dispute any credit card charges with their Credit Card Company for undelivered merchandise. Doing so allows time to work with UPS, your local authorities, and insurance company regarding any matters of theft.

Notice to Debit / Check Card Users

Please be advised that banks do NOT treat debit or checking cards like a credit card; they can put two "holds" on your funds. First, your funds are held for verification purposes each time you place an order. They are held a second time when we process your sale. Please understand that there is nothing that we can do on our end to resolve this. These holds are internal banking functions of the bank that handles your card account. Additionally, be aware that a pre-authorization is NOT a charge; it only checks your account for available funds, holds those funds, and checks the address information you provided against the card company's records. The "hold" on your funds will eventually drop off the account after a short timeframe (sometimes up to 10 days) that is determined by your bank's policies. We sincerely apologize for any inconvenience this banking procedure may cause you.

Credit Card Processing

The charge on your statement will appear from MCM Manufacturing, Inc. We verify all billing addresses with credit cards, and if the address you enter does not match the credit card record, we will contact you.

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http://mcmmanufacturing.com

*Warning*

• All Dirt King products are designed for use on level surfaces. Use only at safe, slow speeds. The safe operation of these products is the responsibility of the user and guardian.

Protect Your Head. Wear A Helmet.

• Never ride a tricycle without a helmet. The National Highway Traffic Safety Administration (NHSTA) and the U.S. Consumer Product Safety Commission (CPSC) recommend that children wear a helmet that complies with the CPSC standard.
• Tricycle,  Big Kids and Adult Trike helmets can reduce head injuries by 85 percent. Select a helmet that fits snugly and sits flat on the head.
• For children, use the extra padding that comes with the helmet to ensure a proper fit. This padding can be removed as the child head grows.
• Assure Tricycle, Big Kids and Adult Trike Readiness. Make Sure Your Tricycle, Big Kids or Adult Trike is Adjusted Properly.
• Before using your trike, check to make sure all parts are secure and working well. The handlebars should be firmly in place and turn easily. Your wheels must be straight and secure.  Make sure your seat placement is adjusted to your size.

 No Brakes. Always Control Your Speed.

• Always control your speed due to no brakes. If you cannot stop quickly, make sure to control your speed.
• Ride slowly in wet weather, ice, other adverse weather conditions and on unlevel surfaces.

See and Be Seen.

• Wear clothes that make you more visible.  Keep children away from places where there are moving vehicles

Avoid Triking At Night.

• It is far more dangerous to trike at night than during the day. Dirt King Adult and Big Kids trikes are equipped for daylight use and do not have night reflectors to be seen at night.
• Young children should NOT ride at night.

 Stay Alert. Always Keep A Lookout for Obstacles in Your Path.

• Stay alert at all times. Watch out for potholes, cracks, expansion joints, railroad tracks, wet leaves, drainage grates, or anything that could make you fall.  Ideally, sidewalks and playgrounds are best place to ride.
• Be especially careful in wet weather and when there could be ice or frost on your path.

 Avoid Motorized Traffic when Riding.

• Young children, typically under the age of nine, are not able to identify and adjust to many dangerous traffic situations, and therefore, should not be allowed to ride in the street unsupervised. Children who are permitted to ride in the street without supervision should have the necessary skills to safely follow the standard rules around motorized traffic.

Check for Motorized Movement. Always be Aware of The Traffic Around You.

• Over 70 percent of car-bicycle-tricycle crashes occur at driveways or other intersections. Before you enter any street or intersection, check for traffic. Always look left-right-left, and walk your Big Kids or Adult Trike into the street to begin your ride. Childrens tricycle when riden should always be supervised by guardian.

Adult Trike and Big Kids Trike are Considered Vehicles on the Road.

• Just like bicycles, the Adult Trike and Big Kids Trike are considered vehicles. If riding on the road, which we do not recommend, you must obey the same rules as motorists.
• Read your State drivers handbook, and learn and follow all the traffic signs, laws, and rules for operating a vehicle, in this case- a trike on the road.

'The Dirt King Childs Dually Tricycle allows our children, who are not
riding bikes, to ride a peer appropriate looking trike with confidence.  It
fits a variety of children of varying abilities and ages.  It is a great
exercise motivator and product.  We recommend it to parents to work on
strength, motor planning, exercise, and family play!'

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....recently posted at "Made Here Made Well":

1. A Trike That Lasts For Miles and Miles

   

   Remember your three-wheeler tricycle when you were a kid? You’d race down the sidewalk with it like a speed demon. Nobody dared get in your way. That is, until something on the trike would need to be repaired or replaced from all the wear and tear.

   With the Dirt King, tricycles have come a long way. Literally.

   Not only is Dirt King made here in the U.S., but it’s one three-wheeler tricycle made to withstand every rough and tumble playtime session your child can dish out. Plus, Dirt King also makes ultra-durable carts and wagons. Most of the parts have a lifetime warrantee with pieces that are virtually indestructible.

   “My son is now 17 and we still have the Dirt King to pass on to his kids – our grandkids.”

   “Dirt King is like the Harley Davidson of trikes.”

   “It won’t tip over like the cheap bikes made overseas.”

   Do these sound like the kind of things a parent would say about a frail, wimpy bike? Not likely.

   Go big. Go rugged. Go for miles. With the Dirt King

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...this is what our tricycle riders have to say:

April 1, 2011:  MCM Manufacturing, Inc. - Dirt King USA Named Prefered Vendor!

February 23, 2011:  Local Head Start Branch

September 9, 2010:  From Right Start

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December 17, 2010:  Funny Tricycle Assembly

Quote from the author of this video:

(video) on high speed, so all vulgar language should be inaudible :) I was just trying to adjust it for my girl's size, and was all thumbs tonight lol.This is her 8th birthday present. I have to say this Trike is THE BEST EVER!! It is solid, something you could pass down to your grand children. It is pricey, but remember, quality means much more than quantity :) The model I got converts to Adult size and they also sell a wagon that attaches to the backside They have an option to downsize it for tots, all you have to do is buy a few spare parts to adjust. Or, buy the children's model for 6 and below. dirtkingusa.com

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Customer Testimonial:

... “ I have advanced arthritis and it is difficult to walk even short distances without pain.  A neighbor kid who is 9 years old let me ride his adult Dirt King trike and I was able to give my dog a walk around the block for the first time.   It is not possible for me to walk around the block, but peddling did not bother my hip joint.   I thought my tricycle riding days were over, but the Dirt King adult dually has changed my mind!”

MK Fowler, Topeka, Kansas.

…”It’s virtually indestructible and safe, kids can’t pick it up and throw it because of the weight and it won’t tip over like the cheap trikes made overseas.  We were buying 3 to 5 replacement trikes every year until we got our first Dirt King trike.”

-    Day Care Center, Owner and Operator

…”I prefer the off road look and durability of Dirt King for my kids.  I also like the fact it is American made.  Dirt King is like the Harley Davidson of trikes.”

-    Kids Riding Competition Event, Parent

“Our Dirt King bike was previously owned and given to us in perfect condition.  It has withstood a handful of summers and winters (yes, they ride it in the snow).  It is indestructible and a favorite with my three boys.  The only thing that could harm it was the family van, which ran it over and bent the pedals.  Naturally, we were desperate for parts.  When we called MCM, we were given one-on-one prompt, friendly service and a very reasonable price.  The new pedals were shipped immediately and the Dirt King was up and running in a week.  Thank you!”

-       Karen Abel, Clarksburg, PA

…”We have always lived on a farm and when my son was 3 years old we got him a Dirt King.  He rode it over grass, gravel and dirt because of the knobby air tires.   My son is now 17 and we still have the Dirt King to pass on to his kids, our grandkids.”

-    County Fair, State Farm Agent