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Dirt King Shipping Policy

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Dirt King USA product orders placed from/on the http://dirtkingusa.com website will have shipping calculated and added at the time of checkout for all orders.

All other websites and/or contracts MAY require payment of shipping at time of the order. 

Please contact us by phone (on the "contact us" page) if you've got any questions or wish to have other arrangements made.

Our Guarantee To You Single orders received by 4 pm CDT (M-Thur) will Ship Next Business Day*
As long as you place your order with us by 4 pm Central Daylight Time, Monday - Thursday, we will ship your order the next business day using UPS Ground.

*Some exceptions apply. Orders place before 4 pm CDT may not ship next business day for reasons including but not limited to: credit card processing errors, shipping and billing address verification, inventory availability, and drop ship orders placed somewhere else besides from the manufacturer.


Shipping to Alaska & Hawaii
Orders being shipped to Alaska or Hawaii must choose standard UPS shipping days, as all orders must be shipped via UPS. Even if you don't select standard UPS Shipping, you will automatically be charged the standard UPS rates when your order is processed. Note that UPS Delivery to certain areas of Alaska and Hawaii can take longer for delivery, depending on destination ZIP code. For additional details about Alaska and Hawaii shipments, please see UPS tracking services.

When Will My Dirt King Arrive?


Use the UPS Transit Day Map below to see when your order will arrive.

ups-map.gif

UPS  Claims:


MCM Manufacturing, Inc. promises to find solutions to any damage that arises as a result of shipping, including part replacement and any shipping charges resulting from returns and exchanges of damaged items.


MCM Manufacturing, Inc.  will assist customers with filing a UPS claim in the event of loss, theft, or denial signature. However, MCM Manufacturing, Inc.  is not responsible for any lost or stolen merchandise. It is the responsibility of the purchaser to contact UPS about any loss or delivery disputes as per our Risk of Loss statement. The purchaser is encouraged to dispute any credit card charges with their Credit Card Company for undelivered merchandise. Doing so allows time to work with UPS, your local authorities, and insurance company regarding any matters of theft.


Notice to Debit / Check Card Users


Please be advised that banks do NOT treat debit or checking cards like a credit card; they can put two "holds" on your funds. First, your funds are held for verification purposes each time you place an order. They are held a second time when we process your sale. Please understand that there is nothing that we can do on our end to resolve this. These holds are internal banking functions of the bank that handles your card account. Additionally, be aware that a pre-authorization is NOT a charge; it only checks your account for available funds, holds those funds, and checks the address information you provided against the card company's records. The "hold" on your funds will eventually drop off the account after a short timeframe (sometimes up to 10 days) that is determined by your bank's policies. We sincerely apologize for any inconvenience this banking procedure may cause you.


Credit Card Processing


The charge on your statement will appear from MCM Manufacturing, Inc. We verify all billing addresses with credit cards, and if the address you enter does not match the credit card record, we will contact you.



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