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Dirt King Return Policy

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Standard Return Policy

You can initiate a return for unopened or unused items within 30 days of delivery for a full refund.* You must return items in unused condition with all original materials included with the shipment. We must receive your returned items at our shipping and delivery facility within 45 days of delivery. We inspect all returned items and award a partial refund for opened or used products. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.

If you initiate a return after 30 days, MCM Manufacturing, Inc. may issue a partial refund depending on elapsed time and condition of merchandise.

Please contact us or call us at 1-800-542-4081 on how best to return the product.

*You must initiate the return within 30 days of delivery. We must receive your returned items at our main shipping facility within 45 days of delivery. You can expect to receive your refund within four weeks of shipping your package back to us. In many cases you will receive a refund sooner, but we estimate four weeks because of the time required for return shipping (up to 14 days), product inspection at our returns facility (up to 5 business days), and processing from your bank or credit card company (up to 5 business days). We will notify you via email with the details of your refund, and issue your refund in the form of payment used to make your purchase.

 

MCM Product Warranty



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