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Buying From Dirt King USA!

Buying From Dirt King USA!

Why Buy From Us?

Dirt King® Promise

The innovative and hard-working people of MCM Manufacturing, Inc. have been in business since 1983 and building Dirt King® tricycles since 1989 and we have had the privilege to build tricycles for L.L. Bean Company, Day Care centers, Head Start Programs, military families, quality goods catalog companies and for corporate and sporting events. The tricycle you purchase today is the end result of persistent engineering in design and parts over a 20 year period.  This tricycle is made right here in America hand crafted and assembled by American workers. We are very proud of that fact as most tricycles today are manufactured overseas and where parts and quality are sacrificed to produce a low-quality, low-price product. Our employees include an outstanding inventor and designer, world-class fabricators, customer oriented sales team, a dedicated customer service and shipping department, exceptional marketing personnel and a research and development department committed to providing the very best products available.

Our Knowledgeable Sales Staff Helps Guide You From Product Selection To Product Delivery.

 
You will find that our sales staff at MCM Manufacturing, Inc. is knowledgeable, pleasant to deal with and responsive. Our sales people have backgrounds going back to the beginning of the Dirt King® tricycle. This unusual combination of knowledge and experience in working with our customers for over 20 years, allows us to meet the needs of parents, grandparents, distributors, and companies interested in a private label relationship. We can guide you through product selection, pricing, and any special request you might have. On the rare occasions that problems occur, you will deal with a live person who will assist you in a prompt and courteous manner.

Our Customer Service Is Unmatched!

 
The Customer Service and Shipping Department at MCM Manufacturing, Inc. strives to provide excellent customer service. This is the result of careful planning, dedication to the customer and a commitment to continuous improvement. Packaging, freight costs, inventory levels and customer follow-up procedures are under constant review in our efforts to provide you with the very best service.  

Online Ordering Is Safe and Secure.


The DirtKingUSA.com website provides our customers with many services and assurance that your purchase is done safely and securely. All our product descriptions are precise, easy to understand and grouped according to category. Our Internet web pages provide features, specifications, and prices using Paypal and Google Checkout storefronts that are managed and secured by Paypal and Google. We do not store any credit card information on our servers!

Shipping and Delivery.

All of our shipping for drop ship service is handled by UPS unless requested differently by the customer.  All shipping quotes in the checkout process are handled by UPS.    We work with UPS to make sure those quotes are as accurate as possible.   MCM Manufacturing, Inc. and Dirt King USA have no control over what is quoted on each order.    

MCM Manufacturing, Inc. and/or Dirt King USA DO NOT guarantee the performance of any shipment by any carrier, UPS or otherwise.    Once your order is processed and leaves our plant the failures in service by the carrier are out of our control.   Delay's in shipping overnight, 2nd Day, 3rd Day, etc are not the responsibility of MCM Manufacturing, Inc. and/or Dirt King USA.    

Product arriving damaged, damage to cartons/containers, and/or missing pieces need to be reported to us within 5 days of receipt.

Please call customer service at 800-542-4081 with any questions or concerns.

 

Our Products Are Tested & Proven.


Research and Development is ongoing at MCM Manufacturing, Inc. Our projects include testing materials, improving installation techniques, developing and evaluating new products and marketing new products.

It is the goal of MCM Manufacturing, Inc. to continue offering exceptional products, outstanding service and excellent value.

Here's what others are saying about us:Testimonials

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Payment Methods

All orders processed online will be made through PayPal at this time.  We will make other payment options available online at a later date. We can take orders over the phone as well at 1-800-542-4081.

Credit Cards

We currently accept Visa, MasterCard, American Express, and Discover over the telephone. Online orders will be what PayPal and Google Checkout allows which currently is the majority of credit card companies. You will be required to provide your name, credit card number, expiration date, and the CW number on the back of your card.  American Express appears on the front of the card.

Check / Money Order

If paying by check or money order, payment instructions will be emailed to you once your order is submitted. Your order will ship once we have received and processed your check or money order.

PayPal

PayPal is a unique way to send money online, to anyone who has an email account. PayPal allows you to shop without sharing any financial information, and is 100% protected against unauthorized payments. You must first have a PayPal account established through www.paypal.com before we can process your order via PayPal. However, PayPal does allow you to use your credit card without establishing an account; just by-pass creating an account and check the appropriate box that allows you to checkout using a major credit card.

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